Responsible Gaming

Gambling Should Be Entertainment

At thecoachhousemonmouth.co.uk, we believe that gambling — including at crypto casinos — should always be a form of entertainment, never a way to earn money or solve financial problems. Gambling outcomes are based on chance, and the house always has an edge over time. Never gamble with money you cannot afford to lose, and never treat gambling as an investment, a source of income, or an escape from personal difficulties.

Cryptocurrency gambling carries additional risks: crypto values can be volatile, transactions are typically irreversible, and the speed of play can make it easy to lose track of spending. Please set a budget before you play, stick to it, and take regular breaks.

Age Verification — 18+

In Great Britain, it is illegal to gamble if you are under 18 years of age. All licensed gambling operators are required by the UK Gambling Commission to verify the age and identity of their customers.

• You must be 18 or older to gamble legally in Great Britain.
• Never share your account or payment details with anyone under 18.
• If you share a device with minors, use parental control software such as Net Nanny or GamBlock to block access to gambling sites.
• Keep cryptocurrency wallets and exchange accounts secured and out of reach of minors.

Warning Signs of Problem Gambling

Problem gambling can affect anyone. Ask yourself honestly whether any of the following apply to you or someone you care about:

• Chasing losses — gambling more to try to win back money you have lost
• Hiding your gambling from family, friends, or colleagues
• Gambling with money meant for bills, rent, food, or other essentials
• Borrowing money, selling possessions, or using credit to fund gambling
• Spending more time or money on gambling than you intended
• Feeling restless, anxious, or irritable when you try to cut down or stop
• Lying about how much you gamble or how much you have lost
• Gambling to escape stress, depression, loneliness, or other problems
• Neglecting work, studies, relationships, or responsibilities because of gambling
• Needing to gamble with increasing amounts of money to feel the same excitement

If you recognise any of these signs in yourself, it may be time to take a break and seek support. Reaching out is a sign of strength, not weakness.

Self-Help Tools

Licensed gambling operators offer a range of tools to help you stay in control. We encourage you to use them:

• Deposit limits — set a maximum amount you can deposit daily, weekly, or monthly.
• Loss limits — cap how much you can lose within a set period.
• Wagering/session limits — control how much you can bet or how long you can play.
• Reality checks — on-screen reminders showing how long you have been playing and how much you have spent.
• Time-outs / cooling-off periods — take a short break from gambling, from 24 hours to several weeks.
• Self-exclusion — block yourself from a gambling site for a longer period (six months or more). In Great Britain, you can self-exclude from all UK-licensed online operators at once via GamStop.

You can also use blocking software (such as Gamban or BetBlocker) to prevent access to gambling websites across your devices, and contact your bank to activate gambling transaction blocks.

Support Organizations

Free, confidential help is available. If you or someone you know is struggling with gambling, please contact one of these organizations:

United Kingdom

• GamCare — Free information, advice, and support, including the National Gambling Helpline (0808 8020 133, 24/7). www.gamcare.org.uk
• GamStop — Free national self-exclusion scheme for all UK-licensed online gambling sites. www.gamstop.co.uk
• Gamblers Anonymous UK — Peer support meetings across the country. www.gamblersanonymous.org.uk

International Resources

• Australia: Gambling Help Online — www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council — www.responsiblegambling.org
• United States: National Council on Problem Gambling — call or text 1-800-GAMBLER — www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.check-dein-spiel.de

If You Have a Problem, Seek Help Today

If gambling is no longer fun, or if it is causing you stress, debt, or problems in your relationships, please don't face it alone. Confidential, non-judgmental help is available right now:

• Call the National Gambling Helpline (UK) on 0808 8020 133 — free, 24 hours a day, 7 days a week.
• Visit GamCare for live chat and support.
• Register with GamStop to self-exclude from all UK-licensed gambling sites.

Remember: gambling should be fun. When the fun stops, stop — and reach out for help.